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Executive Coaching

Top Five Reasons Men Are Terrified Of Women

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1. We know they can do things we can’t. After all we came from their bodies. There is no avoiding that fundamentally embarassing fact and no way we can top that.

2. We know we’ve done a pretty lousy job running things. Wars all over the world, crumbling economies, global pollution and warming, starvation and homelessness. We’re ashamed, humiliated and don’t want to be shown up, which we’re pretty sure women will do if they get a chance. That is terrifying.

3. They just plain out-think and out-talk us. Let’s face it, we don’t know how to deal with or talk about our emotions at all, and we also all know there’s no way we’re going to win an argument. Just does not happen. Women are a fierce competitor, skilled in kinds of warfare we just don’t get. It’s like being in a cage, in a mixed martial arts fight, realizing your opponent can use their legs to hit and all I can do is punch and wrestle.

4. Deep down all we men want is love, but we hate ourselves so much that we can’t let it in. Women constantly remind us of what we really want, which we rarely ever let ourselves have. That is confusing and something we try like hell to avoid. It scares us.

5. We can see what’s coming. Women are slowly entering or taking over one field after another. Like a wild animal’s habitat being taken over by civilization, we are increasingly unsure of where we are (if we ever truly were)  in charge, on top of the heap or king of any domain. We’re losing control and that, terrifyingly, feels like the end of the world.

Telling The Tribal Story: The Case For Action As The Wedge For Change

By | Business, Executive Coaching, Leadership Development, Organizational Change | No Comments

People don’t need to be motivated to rush out of a burning building, or encouraged to run toward the lifeboats on a sinking ship.  A clear and imminent danger leads to focused and immediate action.

All people need is a compelling reason why they need to do things differently. The more obvious and urgent the reason, the easier it is for them to shift from “how I do things”, to “how I could do things differently”. A fundamental problem with most failed large-scale change initiatives is that an urgent enough reason to change is never established.

Vision, Mission and Values all address the future. They are the “magnets” that can attract large numbers of people to a new way of being. Case For Action is the “wedge” that pries people out of their comfort zone in exactly the same way that a fire alarm jolts people out of business-as-usual and into emergency mode. It is where all successful change initiatives need to begin.

The Case For Action is a story. It is a Tribal History of the organization. It is the narrative of who we are and how we got to here. As one client likes to say, The Case For Action is “the good, the bad  and the ugly of where we came from and what has brought us to this moment in time”.

Only when people in an organization collectively appreciate and own their past and present are they free to willingly step into a new possibility for the future. When the collective members of an organization share in the creation of a tribal story an energy is released that naturally leads to “what’s next”. When a Case For Action is crafted honestly and openly, and when everyone in the “tribe” has had an opportunity to contribute to and find themselves in the narrative, then an organization is ready to move from where they’ve been to where they want to go.

Often a true catharsis, a release of energy, occurs when an organization sincerely crafts their story. An organization move on from the inevitable shrinking of energy and creativity that results from past wounds and “injustices”. Because the story is captured in a narrative, it is there for everyone to see and to feel again and again. Done respectfully, without pointing fingers or naming names, and yet with an authenticity that is obvious to all, a Case For Action lays out the critical events and the performance of an organization clearly and matter-of-factly.  It captures the story of the culture, business performance, ups and downs, problem and bright periods, leadership attitudes, public perception and competitive position. When done well, an entire organization breathes a collective sigh of relief because, as more than one client has said, “Finally we are telling the truth”.

The development of the Case For Action begins with the CEO and Executive Team. They are encouraged to just tell the truth about where they’ve been and where they are right now. A great deal of attention is devoted to making a safe space in which anyone can say anything. The only criteria is that it is “the truth” for that person speaking. We capture everything that everyone says about people, products, relationships inside and outside, between management and staff, across functions, successes and failures, blunders, anything noteworthy that would be important in telling the “tribal story”. Everything is written down in the words as they are spoken.  Everything is valuable. Everyone’s voice is critical.

From there, we ask one person, maybe two, to take a cut at integrating all commentary and perspectives into a draft narrative that captures the essence of what is being revealed here. The narrative needs to celebrate the successes and highlights of the organization while not shying away at all from the painful missteps and flaws of the organization. All of it must find a home in the story.

We refine that draft for coherence, clarity and balance and then take it to the next level of leaders in the organization. In that session we ask them to each “find your voice” in this story. We use small groups as a way to invite intimacy and real sharing. Again, the comments are captured verbatim. Each participant is asked to insure the authenticity of what is being expressed. Everyone is asked to be a watchdog for having this story ring true, do justice to the strengths, accomplishments, beauty AND the failures, weaknesses and flaws of their organization.

The process of sharing, discussing and capturing the richness of what people see and feel is itself a transformational event. People not only feel heard, but in a very real way, they feel a new level of responsibility and authority in telling the story of their organization.  Additionally,  they feel a renewed sense of responsibility for creating the story that is yet to come. It is a liberating, exciting and sobering process. It is, by its nature, unifying. It brings Executives and Managers together in a way that begins to bond an Extended Leadership Team. People almost always feel more empowered and more motivated. Even before articulating a Plan of Action, this exercise makes it apparent that change needs to occur and it starts to point toward the specific nature of that change.

After this session, two or three representatives, usually one from management and one or two f­rom the group of next level of leaders, volunteer and/or are selected with the task of taking the new input and integrating it into the next, more robust, iteration of this story.

With that document in hand, we approach the rest of the employees in the organization and in one way or another, give them the opportunity to share in the telling of this “tribal story”, the creation of the Case For Action.

Each of these steps are done alongside the development of a Vision for the Future, a set of Values that the organization will live by and a Plan of Action with the most critical initiatives that the organization will undertake to move from where they are to where they want to be. Every meeting, starting with the Executive Team, through meetings with all employees, explores each element of this package, allowing each to develop and become more rich with each iteration.

Assumptions and Other Deadly Sins

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D'Aquanni & Associates Images

There’s a story about a young and enterprising new teacher who had heard stories of the long hours the head of his department was said to keep. Not one to wholeheartedly believe the lore surrounding Dr. Joseph, the young teacher took it upon himself to find out what time this legend actually arrived in the morning. Every day for two weeks the young teacher came in progressively 15 minutes earlier until he was arriving a full two and a half hours before school began. Nonetheless, every time he drove into the teachers parking area, the head’s car was already there. He was both amazed and perplexed. He told another teacher about his experience and his wonderment about what time Dr. Joseph actually arrived at school. The teacher recommended that the next day the young teacher feel the hood of the department head’s car when he saw it. Much to his surprise the hood was cold.  The young teacher was now even more mystified.  Later that day the young teacher sought out his adviser and told him what he had found. The teacher looked at the young teacher and calmly said, “Dr. Joseph lives a few blocks away. He walks to school. His car hasn’t moved from that spot in two years.”

It’s the things we assume that limit and shape what we can see, think, feel and do. We live amidst a matrix of assumptions and a network of beliefs about what is true, a system of assumptions that colors and influences everything , giving us a web of interpretations about ourselves, the people in our lives and every situation we face – every one.

We may think that the story above is an anomaly. We may ASSUME that this experience was unique. That would be natural since we, as humans, like to believe about ourselves that we approach the world in a fresh, open way, ready to embrace what new experiences come our way.  I would suggest that far more often than not we are prisoners of our fixed beliefs about everything we encounter, allowing very little new experience or fresh perspective. We are creatures of habit, as the expression goes, not just habits of behavior, but habits of thought, feeling and perception.

The rules are not all of our own making. We inherit a comprehensive set of beliefs of how to behave, what is good, what is bad, what we are like, who we are like, what is possible for us, what is impossible for us. And we lock in to a set of them and live inside them as if they were real.

Years ago, I worked in a hospital as a psychologist. I ate breakfast in the cafeteria every morning. One morning, after ordering my breakfast, the short-order cook who I know fairly well, said in a slightly annoyed tone, “You know, you drive me crazy!”. Quite surprised, I asked him why. He said, “Because just when I think I know what you’re going to order you change it. I said, “You mean people get the same thing every morning”. Now it was his turn to be surprised. He pointed to the door and said, “You see that guy walking through the door now? I know exactly what he wants. As soon as he walks through the door I can start his order. How do I know? Because he’s been getting the same things for over 10 years”.

How many years have I been thinking of the people in my life in the same way every time I see them, every time they open their mouth, every time they walk through the door. Locked in, a prisoner of what I assume to be true.

What do you assume to be true about your business? About your manager?  Your co-workers? Your customers and suppliers? Your career? What do you “know” to be true as certainly as Europeans in 1491 “knew” the world was flat. What is possible if you could see that what you unquestionably believe to be true about yourself and the people and situations in your life was merely interpretations, not facts? What possibilities could you discover by challenging the limits of the known in favor of what is possible?

I was coaching breakthrough teams in a consumer package good company some years ago. We were pushing the limits of how fast a product could go from concept to shelf. The team was struggling to make substantive changes that could significantly accelerate the timeline. Each step was laid out in sequence and each one could be compressed only so much. We were stuck. Then, out of the blue, someone suggested that the very linear model we were using – one after another, one following another – may be an assumption. They asked if it would be possible to do things in some form of parallel processing. Could we be doing a number of steps simultaneously, rather than sequentially? That notion, radical as it was at the time, opened up whole new ways to accelerate the process. No one had challenged the linear, one-step-after-another assumption. In challenging it, the team saw possibilities for a style of working where they were sharing what each of them was learning from their parts of the world real time, as they were learning, so everyone was growing together, and moving as one. It turned out to be a much more satisfying and enormously productive model.

What are your assumptions, the ones you inherited or formulated, and now hold as true?

I often conduct a team exercise where the team members take turns sharing what they “know” about the functions represented on the team. We start with consultants. What do we know about consultant? Well, they’re expensive, they ask a lot of questions and then tell you what you already know, they don’t like to work so they are always telling other people how to do it, and on and on. We go around asking what we know about people from Finance, people from R&D, people from Marketing, Sales, HR, Legal, each one in turn getting an opportunity to hear what others think (aka know) about them as representatives of their function. Finance people are boring, “bean counters” and always say no. People from Sales always overinflate their numbers. R&D people “live in another world than the rest of us”. And on and on. All assumptions – not without some experience behind them – but assumptions about what John or Joe, Beth or Barbara are going to be. We put people in boxes and then relate to them as their boxes, not as who they are. And create defensiveness and shallow decision-making when people can’t fully express themselves and be heard because others already “know” what they are going to say.

This is a fun exercise and what is interesting is how much more room there is, more freedom, when we have gone through this exercise. It loosens the hold the assumptions, prejudices and beliefs have on the people there.

 

What are your assumptions and beliefs? What “unquestioned truths” are constraining your thinking and your actions? Challenge yourself to see those things you “know” to be true rather as assumptions and beliefs as opposed to facts. With that simple shift you will be able to go beyond those limiting beliefs and feel the freedom and power you can access from this. New thinking, true innovation is possible only when you can challenge every aspect of how you see and relate to the world and everything in it. Only then can you discover anything new.

Often organizations feel that they need “new blood”, “fresh eyes” to see now possibilities. People are brought in from “the outside” to offer those perspectives. And, sadly, more often than not, unless an organization has readied themselves for these new perspectives and views on what s and what’s possible, these people are “tissue rejected” by the very organization looking for their new thinking. Their unique views do not fit in with the prevailing views of what is or can be. Their ideas  and contributions are minimized. Ultimately they themselves will either be marginalized or they will conform.

Honestly, how ready are you to hear things dramatically different from what you “know” to be true? How willing are you to experiment with new and “different” ways of thinking and doing things. How radical can you be in challenging your version of reality in favor of one that may be outside your comfort zone? Can you create an organization that is truly open to diverse opinions and perspectives? Diversity, after all, is not simply a matter of race and gender balance. It is more fundamentally a matter of valuing each unique perspective, inviting those on the fringes into the middle, giving them each a voice and a respectful listening and allowing them to influence the direction of a team, department, division or organization.  How new are you willing the world, and all those in it, to be?